Support & privacy.

Build a care routine

The native app works offline. No CareLedger account is required.

1. Start with an item

   In Items, add a name, category, location and any useful notes. Open the item to keep its tasks and recent care together. Search by item name or location, or filter by category.

2. Make a simple plan

   Add a care task with a due date. Turn Recurring on for a repeat interval of 1 to 3,650 whole days, or turn it off for a one-time task. Use the item's own instructions to choose safe methods and intervals.

3. Record the work

   Use Log Care to enter the actual completion date, an action summary and optional notes. The next date is the actual completion date plus the interval. Completing a one-time task pauses it.

4. Look back in History

   Completed work keeps a snapshot of the item, location, task and schedule as they were when recorded. Search by item name, task name or action summary, or filter by item, including an item you have since deleted.

Backups and deletion

Export a copy you control

In About, choose Export JSON backup and use the iOS share sheet to choose where to save or send it. A backup can include item names, locations and personal notes. Opening or completing the share sheet does not itself confirm that a copy was saved to an external location.

Restore a complete library

Choose Restore JSON backup in About, then select your CareLedger backup in the system file picker. The app accepts its version 1 JSON format up to 5 MiB. It validates the entire file before asking you to confirm replacement of the whole local library. Restore replaces data; it does not merge libraries. Cancelling leaves the current library unchanged.

If the saved library cannot be loaded, the app protects the existing file from ordinary edits. Retry loading, restore a valid backup, or deliberately erase the library using the data tools in About.

Understand what deletion removes

Deleting an item removes its tasks but keeps completed care records in History. Deleting a task also keeps its history. Erase all local data in About removes all items, tasks and care history from the app's current library after confirmation.

Erasing the local library does not remove exported files, email attachments, copies held by recipients, or copies in system backups. Manage those separately through the services and system settings you used.

Privacy policy

Updated October 30, 2026. This notice covers the native CareLedger app, this support site and support requests.

Your care library stays local

CareLedger stores item names, categories, locations, notes, task instructions, schedules and completion records in its local app library on your device. The app does not upload that care library or backup-file contents to a CareLedger server or to CloudKit. It does not provide business-data cloud sync.

Local entries remain in the app's library until you edit, delete, erase or replace them. Your operating system's device backups may include local app data according to your settings. CareLedger does not control copies stored in those backups.

The public CloudKit configuration

At each cold process launch, the app shows a white status screen while reading one public CloudKit configuration record for up to 2.5 seconds. If the configuration is enabled with a valid HTTPS address, the app first prepares its local tabs and then asks iOS to open that website once. Returning to CareLedger does not open it again.

Disabled, missing, invalid, failed or timed-out configuration falls back to the local app. Entering the background during the initial lookup cancels that launch's automatic opening. In About, the latest status and, when available, destination domain are visible. Refresh configuration performs a bounded read without automatically opening a website. Open website is available only for the latest valid, enabled destination.

Apple provides the CloudKit network service and handles those requests under its own service and privacy practices. CareLedger does not attach your household records or backup contents to the configuration request or destination URL.

Files and permissions

Export uses the system share sheet at your request. Restore accesses the file you select using the system file picker. Copies you choose to send or save are handled by the destination app, service or recipient you select.

The native app has no advertising or analytics SDK, no CareLedger user account, and no built-in tracking. Its functionality does not request access to your photos, device location, contacts or notification permission. It does not generate professional repair or maintenance advice.

This website and hosting

CareLedger's submitted support content consists of static HTML and CSS. It does not add advertising, analytics tags, forms, external fonts or trackers. Browser inspection of this site has observed Netlify's public HUD script, an embedded badge frame and a Powered by Netlify button. Netlify's branding components may make network requests; their presence does not establish how the provider handles data or whether it tracks visits.

When served through Netlify, visits and provider components may involve technical request information, such as IP address, browser information, requested path, request time and other connection or security metadata. The provider's privacy practices and the actual hosting configuration govern its processing, logs, access and retention; these have not yet been verified for this deployment.

This notice does not promise a specific retention period, that the hosted page contains no scripts or embedded content, that the provider's badge is free of tracking, or that visits collect no information. A website visit is separate from the native app's local care library.

When you contact support

If you email support, your email service and the support inbox process your email address, message and any attachments you choose to send. CareLedger does not automatically attach or send your local library. Include only the information you want the support inbox to receive.

For a question about this notice or an email you sent, use the contact below. Support cannot remotely erase records that exist only on your device; use the app's deletion controls for those records.

Online destination

The real business destination, its purpose, operator, relationship to the app, data collection, sharing, tracking and required access are still unassigned. This notice makes no claim that an unknown destination website collects no data.

Before a business destination is enabled, its facts and applicable privacy practices must be resolved and reflected consistently in this notice and the app's disclosures. Any required review access must also be arranged.

A website opened by iOS is governed by that website's own practices. Review its notice before sharing information. This native-app support page is not a substitute for the future destination's policy.

Contact CareLedger support

For help with the app, include the CareLedger version, your iOS version and a short description of what happened. A support email is sent only if you choose to send it in your email app.

App distribution account: Una Finnman.